.human-care{max-width:1100px;margin:auto}.human-toolbar,.human-ticket-heading{display:flex;gap:12px;align-items:center;justify-content:space-between;flex-wrap:wrap}.human-toolbar{margin:16px 0}.human-toolbar label{min-width:180px}.human-list{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,320px),1fr));gap:16px}.human-ticket p{overflow-wrap:anywhere}.human-ticket small{display:block;color:#547166}.human-alert-status{font-size:13px;background:#eff6f2;border-radius:10px;padding:12px}.human-config{margin-top:24px}.human-config summary{cursor:pointer;font-weight:700}.human-config form{display:grid;gap:14px;margin-top:16px}.human-dialog{width:min(720px,calc(100vw - 24px));max-height:calc(100dvh - 32px);padding:0;border:1px solid #d6e5dd;border-radius:20px;color:#153d30}.human-dialog::backdrop{background:#153d3066}.human-dialog header{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:20px;border-bottom:1px solid #d6e5dd}.human-dialog h2{margin:8px 0;font-size:22px}.human-history{padding:18px;max-height:43dvh;overflow:auto;background:#f2f7f4;display:grid;gap:12px}.human-history article{background:white;border:1px solid #dce8e0;border-radius:12px;padding:14px;width:92%;overflow-wrap:anywhere}.human-history article.is-customer{justify-self:end;background:#e4f2e9}.human-history p{white-space:pre-wrap;margin:8px 0 0}.human-dialog-actions{padding:18px;display:grid;gap:12px}.human-dialog form,.human-dialog label{display:grid;gap:10px}.human-dialog textarea{width:100%;box-sizing:border-box}.human-outbound{display:grid;gap:8px;overflow-wrap:anywhere}.human-outbound small{padding:8px;background:#f3f6f4;border-radius:8px}@media(max-width:480px){.human-dialog{max-height:calc(100dvh - 20px)}.human-dialog header{padding:14px}.human-history{padding:12px}.human-toolbar button{flex:1}}